Privacy Policy
What we collect, why, and how you control it.
This policy explains how GoShopCara collects and uses personal information when you use goshopcara.com.
#Who we are
Rawkology (trading as GoShopCara)
1159 Trek Trail Heights #106
Colorado Springs, CO 80921
United States
Privacy questions: support@goshopcara.com
#What we collect
- Order information, name, email, phone, billing and shipping address, and the items you buy. Needed to fulfil your order.
- Payment information, processed by our payment provider. We receive a confirmation and the last four digits of your card; we never see or store the full card number.
- Account information, if you create an account, your login details and order history.
- Technical information, IP address, browser type, pages visited, collected automatically through cookies and server logs.
- Correspondence, emails and messages you send us.
#How we use it
- To process, ship and support your orders
- To send order confirmations, shipping updates and receipts
- To handle returns, warranty claims and enquiries
- To prevent fraud and meet legal obligations (tax records, payment disputes)
- To improve the Site and our product range
- To send marketing emails only if you opt in; every email includes an unsubscribe link
#Who we share it with
We share personal information only with service providers needed to run the store:
- Payment processors (to take payment)
- Shipping carriers (to deliver your order)
- Our hosting and email providers (to run the Site and send order emails)
- Fraud-prevention services
We do not sell personal information. We may disclose information where required by law.
#Cookies
We use cookies that are strictly necessary for the store to function (cart, checkout, login) and analytics cookies to understand how the Site is used. You can block cookies in your browser; the cart and checkout require them.
#Retention
Order records are kept for 7 years to meet tax and accounting obligations. Account data is kept until you ask us to delete it. Technical logs are kept for 90 days.
#Your rights
You can ask us to access, correct or delete your personal information, or to stop marketing emails, by writing to support@goshopcara.com. We respond within 30 days. Residents of California and other US states with privacy laws have additional rights under those laws, which we honour.
#Security
The Site uses HTTPS encryption throughout. Access to personal data is limited to staff who need it to fulfil orders.
#Children
The Site is not directed at children under 16 and we do not knowingly collect their data.
#Changes
We will post any changes to this policy on this page and update the date below.
Last updated: September 2026