Contact Us

Questions about a product, an order, shipping or a return — we're here Monday to Friday, 9:00–17:00 Eastern Time, and we reply within 1 business day.

How to reach us

Email support support@goshopcara.com
Replies within 1 business day

Business address 825 Eastern Bypass, Richmond, KY 40475, United States ↗
Online-only retailer — this is our office, not a showroom. Please don't ship returns here without contacting support first.

Support hours Monday–Friday, 9:00–17:00 Eastern Time (closed U.S. federal holidays)

Returns & orders Include your order number (in your confirmation email) so we can help faster. See our Returns & Refunds and Shipping policies.

Send us a message

Free U.S. shipping on every order

Quality guarantee — damaged items replaced or refunded

Genuine brands — MPN & GTIN listed

Secure checkout — SSL & PCI-DSS