Payment Policy
Business Information
Store brand: Signature Watches
Legal business: AVALENTIS GLOBAL RETAIL LLC
Business address: 1901 W 112TH ST, LOS ANGELES CA 90047
Customer support: support@goshopcara.com
Payment Policy
Accepted payment
methods
Displayed at checkout.
Currency
Displayed at checkout, typically U.S. dollars for U.S. customers.
Payment review
Orders may be reviewed for fraud, authorization, and address
accuracy.
Refund method
Original payment method unless otherwise required or
unavailable.
Import charges
Customer responsibility unless checkout says prepaid.
1. Payment Overview
This Payment Policy explains how payments are handled when you purchase from Signature Watches. We sell
watches from Hong Kong to customers in the United States and accept payment methods shown at
checkout.
2. Accepted Payment Methods
Accepted payment methods are displayed during checkout and may include credit cards, debit cards,
digital wallets, payment platforms, or other payment options supported by our ecommerce and payment
processing providers. Available methods may vary by device, location, order value, fraud review,
processor availability, and website configuration.
3. Payment Authorization and Capture
When you place an order, your payment method may be authorized, charged, or otherwise verified
depending on the payment method and processor. An order confirmation does not always mean the order
has been accepted or shipped. We may still review payment, inventory, address accuracy, fraud risk, and
policy compliance.
4. Fraud Review and Verification
To protect customers and our business, orders may be screened for fraud, unauthorized use, chargeback
risk, payment mismatch, address mismatch, unusual order behavior, or suspicious activity. We may
request additional verification or cancel an order if we cannot verify the transaction.
- We may decline orders with mismatched billing and shipping information.
- We may decline orders that appear to use unauthorized payment methods.
- We may decline orders involving freight forwarders, unsupported addresses, or high-risk delivery
locations.
- We may cancel orders when the payment processor, card issuer, or fraud prevention provider flags the
transaction.
5. Pricing and Currency
Prices are shown on the website and at checkout. The checkout price controls for an accepted order
unless there is an obvious error, system malfunction, unauthorized discount, inventory issue, or other
problem requiring cancellation or correction before shipment.
If prices are displayed in U.S. dollars, your bank or payment provider may still apply conversion fees,
international transaction fees, card issuer fees, or other charges depending on your account and payment
method. We do not control those charges.
6. Taxes, Duties, and Import Charges
Because orders ship from Hong Kong to the United States, import duties, taxes, brokerage fees, customs
processing charges, or carrier collection fees may apply. Unless checkout clearly states that these
charges are prepaid, the customer is responsible for charges assessed by customs authorities, carriers,
card issuers, banks, or payment providers.
7. Failed or Declined Payments
If a payment is declined, fails authorization, is reversed, or cannot be verified, the order may not be
processed. We may contact you to request updated payment information, or we may cancel the order. We
do not ship orders unless payment is successfully processed or otherwise approved under our systems.
8. Refunds
Refunds are governed by our Return and Refund Policy. We only accept returns for approved
manufacturer defects. If a refund is approved, it will generally be issued to the original payment method.
Processing time depends on the payment processor, card issuer, bank, and payment platform.
9. Chargebacks and Payment Disputes
If you believe there is a problem with an order, contact us first so we can investigate. If you file a payment
dispute or chargeback, we may provide the payment processor with order records, tracking information,
delivery records, communication history, policy pages, fraud review records, and other evidence relevant
to the dispute.
Opening a chargeback may delay direct support resolution because the matter may need to be handled
through the payment processor's formal dispute process.
10. Promotions, Discounts, and Errors
Discount codes and promotions may be limited by time, product, customer, quantity, region, order value,
or other conditions. We may cancel or adjust orders involving expired codes, unauthorized codes,
technical errors, pricing errors, promotion abuse, or other misuse.
11. Security
Do not email full card numbers, card security codes, banking passwords, or sensitive payment credentials.
Payment information is handled by payment processors and checkout providers. We may receive limited
payment details such as transaction ID, card brand, last four digits, authorization status, and fraud review
result.
12. Contact
For payment questions, contact support@goshopcara.com. Include your order number, email used at checkout, and a
short explanation of the issue. Do not include full card numbers or sensitive payment credentials.